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Customer Service Advisor

Department for Work and Pensions

Manchester, UK
Full-time
£22,000 - £25,000
Posted Dec 02, 2025
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Job Description

Join Our Team

We're looking for Customer Service Advisors to help citizens access benefits and services. No degree needed.

What You'll Do

  • Assist customers with benefit claims
  • Answer inquiries via phone and email
  • Process applications accurately
  • Maintain case records

Essential Criteria

  • GCSEs in English and Math (or equivalent)
  • Customer service experience (desirable)
  • Empathy and patience
  • Good IT skills

Ready to Apply?

Take the next step in your career journey. No degree required!

Apply Now

Tip: Prepare your resume highlighting relevant skills and experience

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